On 3/24/16, Netflix acknowledged that they throttle video streams for customers on the Verizon and AT&T mobile networks. This is not a Net Neutrality violation, even though many Netflix rivals made that accusation. However, user backlash shows that Netflix should have been more transparent with it’s throttling practices.
Apple challenged a court order obtained by the FBI. In an attempt to unlock the iPhone of a San Bernadino shooter, the FBI ordered Apple to create a new iOS that bypasses several security controls. Apple refused on the grounds that it violates their rights and risks their customers security. The case has now been resolved through other means.
T-Mobile’s Binge On program is not quite in violation of Net Neutrality, but it was introduced poorly. It should have been opt-in, or more transparent about what it includes. T-Mobile’s actions should (and probably will) erode consumer trust in their brand.
Uber’s app is misleading to consumers and erodes overall trust in technology. Uber should cease misrepresenting their drivers’ locations.